Privacy Policy

At Neom, we take the protection of your personal information seriously and are committed to complying with the European General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from our website “Neom”.

By using our website, you (the visitor) agree to allow third parties to process your IP address, to determine your location for currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that gets automatically removed when you close your browser). We do this for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitors) local currency.

Personal Information We Collect:

When you visit Neom, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Neom, we collect information about the individual web pages or products that you view, what websites or search terms referred you to Neom, and information about how you interact with Neom. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Neom, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Neom.

Additionally, when you make a purchase or attempt to purchase through Neom, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How We Use Your Personal Information:

We use the Order Information that we collect to fulfill any orders placed through Neom, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with your preferences, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site. This includes generating analytics about how our customers browse and interact with Neom and assessing the success of our marketing and advertising campaigns.

Retention period:

The data is kept for the period allowed by law(GDPR), and we delete it when it is no longer relevant. The period depends on the nature of the data and the reason for storage. It is therefore not possible to give a general timeframe for when information is deleted.

Sharing Your Personal Information:

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, the carrier to deliver your order.

These third parties are subject to strict data protection agreements and are only permitted to use your Personal Information as necessary to provide us with their services.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another legal process, or to protect our rights or the rights of third parties.

We will not sell or rent your Personal Information to any third party.

Your Rights:

As a European citizen, you have certain rights about your Personal Information, including the right to access, correct, delete, and object to the processing of your Personal Information. If you wish to exercise any of these rights, please, contact us at

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect any changes in our practices or the laws that apply to us. We will notify you of any changes by posting the new Privacy Policy on our Site.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the way we handle your Personal Information, please, contact us at